From consultation to delivery, every step is crafted around you.

The Quellique Bespoke Experience

FAQ

1How do I place an order?
Browse our shop, select your preferred piece, choose your size, and proceed to checkout. Once payment is confirmed, your order will be processed and prepared for delivery.
2Do you offer wholesale purchases?
Yes. We supply retail partners and bulk buyers. Kindly contact us directly for wholesale inquiries and pricing.
3How does the bespoke process work?
Our bespoke service begins with a consultation to understand your style and needs. We guide you through fabric selection, measurements, and design before production begins. Fittings may be scheduled depending on location.
4Do you offer virtual consultations?
Yes. Clients outside our studio location can book virtual consultations via WhatsApp or video call for measurements and style guidance.
5Can I send my own fabric?
Yes, you may provide your fabric. However, we also offer fabric sourcing and consultation to ensure the best quality and suitability for your design.
6Do you deliver nationwide and internationally?
Yes. We deliver across Nigeria and ship worldwide. Delivery timelines vary based on location.
7Do you accept returns?
Due to the nature of fashion production, we generally do not accept returns. However, exchanges may be considered for unworn ready-to-wear items within 48 hours of delivery.
8Can I modify my order after payment?
Order changes must be requested within 12–24 hours of purchase. After production or processing begins, modifications may not be possible.